Privacy Policy

Effective Date: July 5, 2025
At Puppies Lane, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or use our services.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed via secure third-party gateways)

b. Non-Personal Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referral sources

2. How We Use Your Information

We use your information to:

Process and fulfill puppy adoption orders

Communicate with you regarding your order or inquiry

Provide updates, support, or promotional materials (with consent)

Improve website functionality and user experience

Ensure safety and security of our services

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties only in the following circumstances:

  • Payment processors to securely handle transactions

  • Veterinary and transportation partners for puppy delivery and health checks

  • Legal authorities, if required to comply with applicable laws and regulations

4. Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against loss, theft, unauthorized access, or disclosure.

Our website uses:

  • SSL encryption for secure communication

  • Secure hosting platforms

  • Limited access to sensitive information by authorized personnel only

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance site performance

  • Remember user preferences

  • Track visitor activity for analytics

You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

  • Access or request a copy of your personal data

  • Correct or update inaccurate information

  • Withdraw consent for marketing communications

  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us at [email protected] or call 469-965-5896.

7. Children's Privacy

We do not knowingly collect or solicit personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information, please contact us so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites or social media platforms (e.g., Instagram, TikTok). We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically to stay informed.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Puppies Lane
Phone: 469-965-5896
Email: [email protected]
Hours: Everyday, 8AM – Midnight EST